Terms of Service

Last Updated: November 21, 2025

1. Acceptance of Terms

By accessing or using PinotWalk ("Service"), operated by Pinot Walk, Inc. ("Company", "we", "us", or "our"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use the Service.

2. Description of Service

PinotWalk is a platform that enables users to create, publish, share, and sell blog posts and electronic books. The Service includes features for content creation, organization management, team collaboration, and content monetization.

3. Account Registration

3.1 Eligibility

You must be at least 13 years old to create an account and use the Service. If you are between 13 and 17 years old, you must have your parent or legal guardian's permission to use the Service and they must agree to these Terms on your behalf.

Certain features involving financial transactions (purchases, content sales, paid subscriptions, and payouts) are only available to users who are at least 18 years old or the age of majority in your jurisdiction, whichever is higher.

By registering, you represent that you meet these age requirements.

3.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

3.3 Account Information

You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete.

4. User Content

4.1 Ownership

You retain ownership of all content you create and publish on PinotWalk ("User Content"). By posting User Content, you grant us a non-exclusive, worldwide, royalty-free license to host, store, display, and distribute your content solely for the purpose of operating and providing the Service.

4.2 Content Responsibilities

You are solely responsible for your User Content. You represent and warrant that:

• You own or have the necessary rights to post the content
• Your content does not infringe any third party's intellectual property rights
• Your content complies with all applicable laws and regulations

4.3 Prohibited Content

You agree not to post content that:

• Is illegal, harmful, threatening, abusive, harassing, defamatory, or obscene
• Infringes any patent, trademark, copyright, or other proprietary rights
• Contains viruses, malware, or other harmful code
• Constitutes spam or unauthorized advertising
• Impersonates any person or entity
• Violates the privacy of others

5. Paid Content and Transactions

5.1 Selling Content

Eligible users may sell content through the Service. By offering content for sale, you agree to provide accurate pricing and descriptions.

5.2 Purchases

When you purchase content, you receive a license to access that content according to the terms specified by the seller. All sales are final unless otherwise required by law.

5.3 Payment Processing

Payments are processed through third-party payment processors (such as Stripe). You agree to comply with their terms of service. We are not responsible for any errors or issues arising from payment processing.

5.4 Fees

We may charge fees for certain features or transactions. Any applicable fees will be disclosed before you complete a transaction.

6. Organizations and Teams

Users may create or join organizations and teams. Organization administrators are responsible for managing membership and content within their organization. Team content is subject to the access controls set by the organization.

7. Intellectual Property

7.1 Our Intellectual Property

The Service, including its design, features, and content created by us, is protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, or distribute our intellectual property without our written permission.

7.2 Copyright Infringement

We respect intellectual property rights and expect users to do the same. If you believe your copyright has been infringed, please contact us at hello@pinotwalk.com with the relevant details.

8. Privacy Policy

Last Updated: January 8, 2026

8.1 Information We Collect

8.1.1 Information You Provide

We collect information that you provide directly to us, including:

• Account Information: Email address, username, password, and profile information
• Payment Information: Payment card details, billing address, and payout account information (processed securely through Stripe)
• Content: Blog posts, comments, messages, and other content you create or upload
• Communications: Information you provide when contacting us for support or inquiries
• Organization Data: Information about organizations and teams you create or join

8.1.2 Information Collected Automatically

When you use the Service, we automatically collect certain information:

• Usage Data: Pages viewed, features used, time spent, and interaction patterns
• Device Information: IP address, browser type, operating system, device identifiers
• Cookies and Tracking: We use cookies, web beacons, and similar technologies to recognize you and customize your experience
• Log Data: Server logs including access times, error logs, and system activity

8.2 How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Service
• Process transactions and send related information (receipts, invoices, payouts)
• Send technical notices, updates, security alerts, and administrative messages
• Respond to your comments, questions, and customer service requests
• Monitor and analyze usage trends and user behavior
• Detect, prevent, and address technical issues, fraud, and security threats
• Personalize and improve your experience
• Send you marketing communications (with your consent where required by law)
• Comply with legal obligations and enforce our Terms of Service

8.3 Information Sharing and Disclosure

We may share your information in the following circumstances:

• With Your Consent: When you direct us to share information
• Public Content: Content you publish publicly is accessible to anyone
• Within Organizations: Content shared with your organization or team is accessible to members according to permission settings
• Service Providers: Third-party vendors who perform services on our behalf (hosting, payment processing, analytics) under confidentiality obligations
• Payment Processors: Stripe for payment processing and payouts (subject to Stripe's Privacy Policy)
• Legal Requirements: When required by law, court order, or government request
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Protection of Rights: To enforce our Terms, protect our rights, property, or safety, or that of our users or the public

We do not sell your personal information to third parties.

8.4 Data Retention

We retain your information for as long as your account is active or as needed to provide you services. We may retain certain information after account deletion for:

• Legal compliance and tax obligations (typically 7 years for financial records)
• Fraud prevention and security purposes
• Resolving disputes and enforcing agreements
• Preserving content integrity (deleted user content may be anonymized rather than deleted)

8.5 Data Security

We implement appropriate technical and organizational measures to protect your information, including:

• Encryption of data in transit (HTTPS/TLS) and at rest
• Secure authentication and access controls
• Regular security assessments and updates
• Restricted access to personal information on a need-to-know basis

However, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.

8.6 Your Rights and Choices

8.6.1 Access and Control

You have the right to:

• Access: Request a copy of your personal information
• Correction: Update or correct inaccurate information through your account settings
• Deletion: Request deletion of your account and personal information (subject to retention requirements)
• Portability: Request your data in a portable format
• Objection: Object to processing of your information for certain purposes

8.6.2 Communication Preferences

• Marketing Emails: Opt out using the unsubscribe link in emails
• Cookies: Configure your browser to refuse cookies (may affect Service functionality)
• Notifications: Manage notification preferences in your account settings

8.7 International Data Transfers

Your information may be transferred to and processed in the United States and other countries where our service providers operate. These countries may have different data protection laws than your country of residence.

For users in the European Economic Area (EEA), United Kingdom, and Switzerland, we rely on Standard Contractual Clauses or other appropriate safeguards for data transfers.

8.8 Children's Privacy

The Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13 without parental consent. If we become aware that we have collected information from a child under 13 without proper parental consent, we will take steps to delete it promptly.

For users aged 13-17, we require parental or guardian consent for account creation. Parents and guardians have the right to review, delete, or refuse further collection of their child's personal information by contacting us at hello@pinotwalk.com.

Features involving financial transactions are restricted to users 18 years or older to comply with payment processing requirements and legal obligations.

8.9 Region-Specific Rights

8.9.1 European Economic Area (EEA) and UK Users - GDPR

Under the General Data Protection Regulation (GDPR), you have additional rights:

• Legal Basis: We process your data based on consent, contract performance, legal obligations, or legitimate interests
• Right to Withdraw Consent: Where processing is based on consent, you may withdraw it at any time
• Right to Lodge a Complaint: You may file a complaint with your local data protection authority
• Data Protection Officer: For GDPR inquiries, contact hello@pinotwalk.com

8.9.2 California Users - CCPA

Under the California Consumer Privacy Act (CCPA), California residents have the right to:

• Know what personal information is collected, used, shared, or sold
• Delete personal information held by us (subject to exceptions)
• Opt-out of the sale of personal information (we do not sell personal information)
• Non-discrimination for exercising CCPA rights

To exercise these rights, contact us at hello@pinotwalk.com.

8.10 Third-Party Links and Services

The Service may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

8.11 Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy with a new "Last Updated" date and, where appropriate, by email or prominent notice on the Service. Your continued use after changes constitutes acceptance of the updated policy.

8.12 Contact Us

For privacy-related questions, concerns, or to exercise your rights, please contact us at:

Pinot Walk, Inc.
Privacy Officer
651 N Broad St # 201
Middletown, Delaware 19709, USA
Email: hello@pinotwalk.com

9. Termination

9.1 By You

You may terminate your account at any time by contacting us or using the account deletion feature in your settings.

9.2 By Us

We may suspend or terminate your account if you violate these Terms or for any other reason at our sole discretion. Upon termination, your right to use the Service will immediately cease.

9.3 Effect of Termination

Upon termination, we may delete your account and User Content. We are not liable for any loss of data resulting from termination.

10. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that the Service will be uninterrupted, secure, or error-free, or that any defects will be corrected.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL PINOT WALK, INC. BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.

Our total liability for any claims arising from or related to the Service shall not exceed the amount you paid us in the twelve (12) months preceding the claim.

12. Indemnification

You agree to indemnify and hold harmless Pinot Walk, Inc. and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including attorneys' fees) arising from your use of the Service or violation of these Terms.

13. Modifications to Terms

We may modify these Terms at any time. We will notify you of any material changes by posting the updated Terms on the Service with a new "Last Updated" date. Your continued use of the Service after such changes constitutes your acceptance of the new Terms.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions.

15. Dispute Resolution

Any disputes arising from these Terms or your use of the Service shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall take place in Delaware, and the arbitrator's decision shall be final and binding.

16. General Provisions

16.1 Entire Agreement

These Terms constitute the entire agreement between you and Pinot Walk, Inc. regarding the Service and supersede all prior agreements.

16.2 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

16.3 Waiver

Our failure to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision.

16.4 Assignment

You may not assign or transfer these Terms without our prior written consent. We may assign our rights and obligations under these Terms without restriction.

17. Contact Information

If you have any questions about these Terms, please contact us at:

Pinot Walk, Inc.
651 N Broad St # 201
Middletown, Delaware 19709, USA
Email: hello@pinotwalk.com